Help center
FAQ, tutorials and Plugin.ch manual
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For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 428
- I play in several clubs, can I have a single login? 269
- I have a single account across several clubs, how do I choose which club to display? 221
- A family member wants to become a member, can I add them? 163
- How do I book for a family member? 24
- I've lost my password. How can I recover it? 249
- How do I change my profile photo and information? 22
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 22
- How do I change the site language? 24
- How do I set my personal access code? 22
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 155
- Why are some cells pink on the board? 384
- How can I make a booking 958
- How can I book with a guest? 265
- How can I edit a booking? 213
- How can I delete a booking? 307
- All courts are occupied. Can I join the waiting list? 81
- What payment methods are available to me for a booking? 110
- How to create an open booking 60
- How to join an open match 46
- Où trouver le code d'accès au terrain (code portier) ? 13
- Comment me retirer d'un match ouvert ? 15
- Comment consulter l'historique de mes réservations ? 20
- How do I see the weekly schedule? 19
- How do I find and book at another club? 17
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 89 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 56
- Manage membership cards 41
- Manage the Club-House 17
- Manage restaurant credit 19
- Manage email sending 27
- Manage invoicing 17
- Manage member groups 20
- Manage registrations 25
- Manage special days 28
- Manage offers 31
- Manage online payments 32
- Manage billing regions 18
- Manage the club manager 22
- Manage challenge tournaments 29
- Manage RFID validation 26
- Manage general settings 21
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 27
- Create a new member 51
- View a member's detailed information 35
- Display a member's operational data 34
- Manage member subscriptions 32
- Import member data 17
- Print member cards 25
- Print and export the member list 15
- Charge an item to a member or a group 32
- Link a member to a group 29
- Edit and delete a member 30
- Search for a member 24
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
4Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
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